Author: Rohit Umarjikar
Posted: Mon Jul 18, 2016 3:53 pm (GMT 5.5)
CSA are authorized. What if the customer who called doesn't know the policy number as that's most likely to happen? May be he needs more DOB ,and SSN ( last 4 digits) and then they ask security questions before even they discuss anything with you.
TS,I think you are new to cics. Remember it's not batch, do get checked with DBA's about the performance implications of using this quick untested and compiled code. I doubt any of you DBA will approve it. Have a design sessions with them before you move futher as then later you will anyways scrap your approach.
_________________
Regards,
Rohit Umarjikar
"Some things Man was never meant to know. For everything else, there's Google"
Posted: Mon Jul 18, 2016 3:53 pm (GMT 5.5)
CSA are authorized. What if the customer who called doesn't know the policy number as that's most likely to happen? May be he needs more DOB ,and SSN ( last 4 digits) and then they ask security questions before even they discuss anything with you.
TS,I think you are new to cics. Remember it's not batch, do get checked with DBA's about the performance implications of using this quick untested and compiled code. I doubt any of you DBA will approve it. Have a design sessions with them before you move futher as then later you will anyways scrap your approach.
_________________
Regards,
Rohit Umarjikar
"Some things Man was never meant to know. For everything else, there's Google"