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All Other Mainframe Topics :: RE: Why TS/OP would Not contact site support group: My analysis

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Author: vasanthz
Posted: Wed Mar 22, 2017 11:36 am (GMT 5.5)

One of the reason people don't contact site support is because they don't know such a team exist or their roles.
During my first 3.5 years I never knew there were people called systems programmers or what they did. I just did application coding and my world ended there.

We were given training on COBOL, CICS, DB2 and JCL but not given the whole overview of how Mainframe was managed by different teams.
We all learn stuff along the way and get better little by little.
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